Frequently asked questions
Everything people ask before - and after - moving their conversations to DChat.
Account & identity
No. Your DChat identity is a cryptographic key pair generated on your device. Nothing personal is required, collected or stored.
Your recovery phrase restores your identity, contacts and wallet on any new device. Without it, nobody - including us - can access your account.
DChat is available on Android today, with iOS, desktop and web coming soon. Once you're on multiple devices, it's one identity, synced and encrypted everywhere.
Any time. Your display name is a label on top of your on-chain identity; changing it never touches your address or your history.
Privacy & security
Only you and the person you're talking to. Every message and call is end-to-end encrypted; relays only ever see ciphertext.
Yes. Groups, channels, voice and video calls all use end-to-end encryption. Group calls run through an SFU that only routes encrypted media.
The DChat SDK is openly documented, so anyone can review the protocol and build their own client on the same network.
Relays see ciphertext and routing envelopes, not who you are. There is no central server building a social graph of your conversations.
Wallet & payments
The wallet is secured by the same keys as your chats and never leaves your device. Payments settle on-chain - no custodian holds your funds.
Messaging is free. On-chain payments carry only standard network fees - there are no subscriptions and no ads, ever.
Yes. Payments settle on-chain, so they arrive at your address whether or not your device is online. Your balance updates the next time you open the app.
Enterprise
Yes - the Enterprise offering ships DChat as a white-label app under your brand, either hosted in our cloud or fully on-premises inside your own infrastructure. See the Enterprise page for details.
Correct. In the on-premises deployment the chain nodes, relays and media servers all run on your hardware. Nothing routes through us.
Didn't find your answer?
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